Do you work in and Employee Engagement, Internal Communications or a related area? Do you want to keep up to date with new ideas and innovations related to Employee Engagement and Internal Communications? Do you enjoy hearing from peers and fellow professionals about the work they are doing to engage and communicate with their people? Do you like to get inspiration from thought-leaders who are challenging the way we traditionally look at IC and EE?
Engaging Internal Comms is a weekly (eventually moving to fortnightly) podcast where we will be talking to industry experts who are bringing new and innovative ideas to the Employee Engagement and Internal Communications profession.
In this first episode of the second series of the Engaging Internal Comms, The Big Picture People’s Craig Smith talks to Linda McCormack, who is Head of Internal Communications at Anglian Water. Anglian Water has around 5,000 core employees and thousands more partner employees who bring required skillsets to enhance the company as a business and a service. Successful organisations rely on a good reputation. This provides the foundation of customer loyalty that leads to repeat business and referrals. However, an organisation’s good reputation externally will only surface from a good reputation internally, amongst its own people and this is what we explore in this episode.
In this final episode of Series 1 of the Engaging Internal Comms podcast, host Craig Smith looks back at some of the highlights of the first series and also explains what to expect in Series 2 of the show which will begin in the first week of 2021. So, we’ve come to the end of Series 1 of the Engaging Internal Comms Podcast, and what a first series it’s been. We started the podcast in April, during lockdown, with the aim of using our time positively and productively. Most importantly, we wanted to create something that would prove useful for others. We’ve enjoyed some amazing discussions with amazing people. The experiences and insight they have shared are second to none and have generated quite a response from a rapidly growing audience.
In this Christmas 2020 special episode of Engaging Internal Comms, The Big Picture People’s Craig Smith talks to Jennifer Sproul, Chief Executive of the Institute of Internal Communications since 2016. Jen explains that, for some time, internal communications has been used as a broadcasting function, acting as an executive megaphone to transmit messages. Today, internal communication means much more. It provides essential access to engagement within an organisation and empowers learning and organisational development. Internal comms is now a key mechanism in successful and forward-moving organisations. Internal comms people must help organisations understand that communication is a key contributor to the solutions they seek.
The Big Picture People’s Craig Smith explores the topic of Employee Alignment with Lindsay Uittenbogaard. Employee alignment is often viewed as a consequence of employee engagement. In reality, alignment is a precursor to engagement. Alignment is crucial to employee engagement. Lindsay explains that without alignment and a clear view of the strategy on how to collaborate and implement it, employees will not be engaged. However, she also puts forward that employees may be aligned yet not engaged. When employees understand the vision, the strategy, their team’s purpose, and how they can implement it, engagement is achieved to advance the organisation’s mission through their role.
Craig Smith talks to Victoria Bond about measuring organisational culture. Victoria is passionate about helping organisations to better measure and understand what their employees are thinking and feeling, thus finding ways to help their leaders to respond to that feedback in real time. Victoria points out how management often focuses too heavily on profits and sales, when it’s the engagement of its people that can truly make the difference, especially when merging or introducing potential investors, or acquisitioning. When focus is not solely placed on sales and profits, and instead attentive of people engagement, the culture that cascades throughout the organisation strengthens the spine of the company. This adds exponential value to a company’s investors and potential buyers.