The Department of Health and Social Care has been at the centre of media attention since the pandemic began, helping shape the UK’s ‘COVID battle plan.’ Its Head of Internal Communications and Niall Ryan has played a pivotal role in this, as he tells Craig how his newly formed team dealt with the pressures of this unprecedented situation and how they engaged its newly recruited remote workers.
Lisa Gwinnell has been helping drive internal communications at Siemens Mobility for a number of years now and knows just how important it is to the organisation. During her time here she has seen the profession's rise, something she wants to help further as she explains to Craig how those who work in internal comms can strengthen their hand when it comes to being a trusted advisor who truly earns their 'please at the table'.
Craig talks to Neil Jenkins (Director of Communications Business Partnerships at Iron Mountain) about using the power of communication to get the best out of people, connect them to their organisations and build reputation and trust from the inside out. Craig and Neil also discuss the challenges of communicating to a very diverse workforce across the globe, from frontline truck drivers to the commercial team.
Craig talks to Kevan Hall who leads a team at Global Intervention with people in Europe, the Americas and Asia. Kevan is a pioneer in remote, virtual and hybrid working and since March 2020 the rest of the world has been playing catch-up with his philosophies, ideas, tools, and concepts. They discuss the pace of the change to remote working which was startling and the previous main objection which was lack of control of employees by managers. In fact, it has been found that people are incredibly adaptive, trustworthy and productive when they work from home.
In this episode we speak with Laura Colantuono who is International Internal Communications and Employer Branding Manager at Kraft Heinz. Kraft Heinz have recently communicated their purpose… ‘Let’s make life delicious’. This is supported by six new core beliefs which make up their values. In the interview, Laura explains the challenges of sharing company values with 16,000 employees from diverse backgrounds.
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