Do you work in Employee Engagement, Internal Communications or a related area? Do you want to keep up to date with new ideas and innovations related to Employee Engagement and Internal Communications? Do you enjoy hearing from peers and fellow professionals about the work they are doing to engage and communicate with their people? Do you like to get inspiration from thought-leaders who are challenging the way we traditionally look at IC and EE?
Engaging Internal Comms is a fortnightly podcast where we will be talking to industry experts who are bringing new and innovative ideas to the Employee Engagement and Internal Communications profession.
Craig Smith talks to Imogen Hitchcock, the owner of Beaumont – a company whose mission is to change the way companies tell their story. The role of internal comms has evolved in line with how people expect to receive, locate, and trust information. Employee ambassadors play a vital role in delivery of this information. The creation of an employee ambassador happens organically within an organisation, with only mild direction and instruction. This ensures authenticity in the ambassador’s purpose, with the role growing from the ambassador’s loyalty and passion – qualities that cannot be mandated.
Elizabeth Isaacs-Sodeye has been Internal Communications Manager at LexisNexis UK since September 2019. The company employs around 10,000 people globally and provides information and analytics to professional and business customers. Elizabeth describes the function of her team of internal comms people at LexisNexis as the cultural engine of the organisation, bringing people together in interesting ways in a timely manner, involving engagement, diversity and inclusion, employer brand, and a dabble of learning and development. Though internal comms are held responsible for the connection amongst organisation levels and its people, how effectively it operates depends on how much senior management believes in strong communication and whether they see them as Trusted Advisors.
In this first episode of the second series of the Engaging Internal Comms, The Big Picture People’s Craig Smith talks to Linda McCormack, who is Head of Internal Communications at Anglian Water. Anglian Water has around 5,000 core employees and thousands more partner employees who bring required skillsets to enhance the company as a business and a service. Successful organisations rely on a good reputation. This provides the foundation of customer loyalty that leads to repeat business and referrals. However, an organisation’s good reputation externally will only surface from a good reputation internally, amongst its own people and this is what we explore in this episode.
In this final episode of Series 1 of the Engaging Internal Comms podcast, host Craig Smith looks back at some of the highlights of the first series and also explains what to expect in Series 2 of the show which will begin in the first week of 2021. So, we’ve come to the end of Series 1 of the Engaging Internal Comms Podcast, and what a first series it’s been. We started the podcast in April, during lockdown, with the aim of using our time positively and productively. Most importantly, we wanted to create something that would prove useful for others. We’ve enjoyed some amazing discussions with amazing people. The experiences and insight they have shared are second to none and have generated quite a response from a rapidly growing audience.
In this Christmas 2020 special episode of Engaging Internal Comms, The Big Picture People’s Craig Smith talks to Jennifer Sproul, Chief Executive of the Institute of Internal Communications since 2016. Jen explains that, for some time, internal communications has been used as a broadcasting function, acting as an executive megaphone to transmit messages. Today, internal communication means much more. It provides essential access to engagement within an organisation and empowers learning and organisational development. Internal comms is now a key mechanism in successful and forward-moving organisations. Internal comms people must help organisations understand that communication is a key contributor to the solutions they seek.
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